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Return Policy

At PokeXD, we are committed to ensuring you are satisfied with your purchase. Please note that all sales are final due to the nature of our products. As we sell sealed and collectible items, we are unable to accept returns.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order details and photos of the issue, and we will work with you to resolve the matter promptly. Email us at: johnatan@pokexdtcg.com
Cancellations can be requested for orders that have not yet been shipped. Please note that a 3% cancellation fee will be applied to cover processing costs. This fee will be deducted from the refunded amount. Once an order has shipped, it cannot be canceled.
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