At PokeXD, we are committed to ensuring you are satisfied with your purchase. Please note that all sales are final due to the nature of our products. As we sell sealed and collectible items, we are unable to accept returns or exchanges once the product has been shipped.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order details and photos of the issue, and we will work with you to resolve the matter promptly.

We appreciate your understanding and thank you for choosing PokeXD for your Pokémon card collection needs!

We work hard to ship all in-stock orders within 24-48 hours. Once your order ships, you’ll get a tracking number by email.

Pre-Orders:
Pre-order items will ship as soon as we receive them. Release dates are estimates and may change—if there’s a delay, we’ll let you know.

Thank you for shopping with us!